Privacy Policy

My Pet Portraits is committed to protecting your personal information. This privacy statement explains what data is collected, how it is used, and your rights under data protection law.

What Information Is Collected

When you place an order through this website, My Pet Portraits collects your name, postal address, email address, and telephone number. This information is used solely to communicate with you about your order and to deliver your artwork.

Your details may be shared with delivery providers (Royal Mail/ParcelForce) for shipping purposes only. They are not used for any other purpose.

Legal Basis for Processing

Your personal data is processed on the basis of fulfilling the contract created when you place an order.

How Your Information Is Collected

Your information is collected only when you place an order through this website. It is never sold, shared, or disclosed to any third party other than delivery providers as described above.

How Your Information Is Stored

Your name, postal address, email address, and telephone number are stored securely from the point you place your order and retained for up to six years plus the current accounting year, after which they are securely destroyed.

Cookies

The My Pet Portraits website may use cookies to enhance your browsing experience. Cookies may be used for record‑keeping or to track certain information. You may choose to disable cookies in your browser settings, but doing so may affect website functionality.

Your Rights

Under the Data Protection Act (2018) and the General Data Protection Regulation (GDPR), you have the right to:

  • Access the personal data held about you
  • Request corrections to inaccurate information
  • Request deletion of your data (where legally applicable)
  • Restrict or object to certain types of processing

Changes to This Privacy Policy

This privacy policy may be updated from time to time. The updated version will include a revised date at the bottom of this page.

Contacting Us

If you have any questions or concerns about how your personal information is handled, or if you wish to exercise your data protection rights, please contact: jules@mypetportraits.co.uk

01 February 2026